Welcome to your new Virtual Office.
The cost to staff and equip your business to be answered 24 hours a day,
365 days a year is formidable. In today's business world, your telephone
requires more than just daytime coverage.
Customers do not think in terms of whether or not you are in the office
- they expect you to be available when they need you. A quality, cost effective
telephone answering service reassures your valued clients and helps you
run your business better.
Around the clock coverage adds value to your business and helps you
gain a competitive edge. Your on-call staff will receive messages in a
timely manner. Orders, emergencies, test results, appointments, cancellations
and other vital messages can be handled by our competent staff in accordance
with your detailed instructions.
In the face of increasing automation, there is real comfort (on the
part of your valued clients) in hearing a live voice answering your telephone
in your company's name. We are your office! A friendly greeting and an
offer of assistance is crucial from the moment each call is answered.
Our company is staffed by competent, trained professionals who quickly
become knowledgeable in your company's communication requirements. Clear
instructions, in-service training for your company's procedures, and experience
over time will familiarize us with your calling patterns. Our use of statistical
sampling, hands-on management, training and team approach all serve to
provide our clients with the knowledge that their calls are being handled
efficiently.
The value of a professional telemessaging service is taking on a new
meaning. As the business world accepts the undisputed cost efficiencies
of the many third-party answering options, the real human voice is becoming
rare. As a result, there is value, and a solid customer service advantage,
when a live person answers a call for your business.
While this live operator option is an important link to your business,
let us not ignore the benefits of voice screening and call directing system.
In designing an ideal solution for providing professional message services,
we can merge the best of live operator and electronic voice mail services
for your company's particular needs and budget.
We recommend the warm human touch of an attendant to communicate with
your clients. But we can pass on to you the efficiencies and cost savings
from delivering messages to you through either message faxing or alpha
paging. Of course, individual message dispatch is always available, but
it is inherently more costly to relay each message as soon as it is received.
Utilizing a customized approach, we can work with you to design and
implement a system of handling your calls in the most professional manner.
Every call has value, and your presence in the business community at all
times reflects directly on how your organization views itself and its commitment
to your customers. Tab can significantly enhance your corporate image by
providing quality and professional telemessaging services. We put quality
on the line.
The Virtual Office service is a unique combination of our services,
designed to provide you and your company with a total communications service
package, and to give you the edge over your competition.
Here you can give your clients the impression that you have a large
office with a full time receptionist.
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We will answer your phones
for you in your company name.
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We can transfer your calls
to the appropriate people, whether you are in the office, the car, cabin
or home.
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We will announce your calls
to you if you wish, or simply send them through.
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If you are unable to take
the call, we can take the message and send it to you via fax or pager.
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This service is customized to meet your needs. You can run it 24
hours a day, or just during business hours. Did you want after hour
voice mail with that? No problem, with or without branch boxes for
your employees. |