Your Messages Deserve the Best of Both Worlds:
Professional Operators & State-Of-the-Art Computer
No More "Sorry, we can't come to
the phone just now...."
At Total Recall Message Center, we answer every call with a live operator.
Each has been trained to follow your instructions and to handle any situation
as professionally as your own staff. Total Recall operators enter
your calls as text into our central computer. You have multiple options
in retrieving your messages: call us at your convenience or have
us forward your messages to your office or to your pager, voice-mail box,
E-Mail (Coming Soon!), computer or fax machine.
Emergency calls? Total Recall's complete system includes an emergency
paging system which can be customized to meet your specific needs.
PRECISION THROUGH TECHNOLOGY- Our system allows us to have up
to 999 pages of information on how you want us to handle your calls.
This allows our secretaries to handle your calls precisely and increases
your customer's satisfaction.
PAPERLESS MESSAGING- Your messages are typed directly into a
custom designed electronic message form and saved right to your screen.
Your messages will never be given to a competitor or misplaced. Never again
hear an operator say "I'm sorry, I just can't read Susie's writing." when
you check in for an important message.
TOLL FREE SERVICE- A toll free number is assigned to your account
so that your calls can be answered by our service without long-distance
charges. A seperate toll free number is also assigned to you should
you need to check-in for messages.
BILLING- Billing is based on the number of incoming calls on
your line. We do not charge for check-in calls, faxes, or when we contact
you. We do not bill by time. Services that bill by time will often have
operators lengthen the call in order to increase your charge.
FAX MESSAGE DELIVERY- Messages and/or orders taken by
the service can automatically be delivered via fax to any location either
at a scheduled time or on request. E-Mail Message Delivery is coming soon!
PERSONALIZED ACCOUNT GREETING - We can record detailed greetings
for your callers. They hear this recording before reaching an operator
to simply screen out calls that can wait until the next business day.
SECURITY- Our operators have signed a non-disclosure non-compete
agreement. They are also drug tested and continuously monitored to
ensure excellence. All calls are recorded to our NEW recording system
which allows us to replay the entire call up to 30 days after the fact.
SAFETY- After you receive a message it remains on your screen
for 5 days then stored for up three months on our main computer.
After that it is stored on CD for an extra 9 months. Lose a phone
number? We can retrieve these messages for you with very little notice.