Total Recall Message Center does it all, and so well, that businesses across the country trust us with their customer calls and inquiries, and recommend us to their colleagues.

Old fashioned word-of-mouth explains why our family-owned and operated company has grown since 1991 to serve thousands of clients in nearly 50 states.

Is there anything worse than missing important business calls or having your customers caught in a Voice-Mail Maze as they try to obtain or convey information?

Our family founded Total Recall Message Center in 1991 because we knew there had to be a better way to retain that all-important personal touch when upgrading to the efficiency of electronic telephone messaging.

Today, we're an industry leader because we:

Concentrate on client needs for people centered messaging, dispatch and order entry services.

Hire employees who are well educated and extremely polite. 

Contract with a professional consultant who trains our employees in proper telephone etiquette.

Expand our state-of-the-art computer capabilities even before advances come to the market. (That's because manufacturers rely on us as a site for their final stages of beta testing.)

Ensure system reliability with redundant components and backup generators for continuous power in case of an outage.

Take a look at our statistics!

Less than 10 seconds: is the average amount of time it takes for a call to be answered by a live operator.

Less than 30 seconds: is the average time it takes to dispatch a message. And unlike many dispatch service agencies, our messages are sent in real-time. 

Less than 2 minutes per year: is our average unplanned downtime.

Less that 12%: of our calls are placed on hold (average)

Less than 18 seconds: average hold time for those calls placed on hold.

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